General terms and conditions of sale and use

1. GENERAL INFORMATION The site www.couturella.fr is operated by COUTURELLA, specialized in the sale of women's clothing. By accessing this site or making a purchase, you fully accept these General Terms and Conditions of Sale and Use (GTCU).

2. PURPOSE These GTCU aim to define the rights and obligations of the parties within the framework of the online sale of products offered by COUTURELLA to its individual customers.

3. TERMS OF USE OF THE SITE The use of this site implies that you are at least of legal age in your country or that you have obtained the consent of your legal guardians. Any fraudulent or unauthorized use is prohibited.

4. OUR PRODUCTS The products are presented with the utmost care on the site. Photos are non-contractual. The availability of items is indicated at the time of the order.

5. PRICE All prices are indicated in euros including tax. COUTURELLA reserves the right to change its prices at any time. The prices applied are those displayed at the time of the order.

6. ORDER Any order placed on the site constitutes acceptance of these GTCU. A confirmation email is automatically sent following the order. COUTURELLA reserves the right to refuse an order in case of prior dispute or suspicion of fraud.

7. PAYMENT Payment is made online via secure systems (credit card, PayPal, etc.). The order is validated only after payment is received.

8. DELIVERY Orders are delivered within 7 to 15 business days. Delivery times may vary depending on destination or logistical conditions. Delivery fees are specified at the time of order.

9. RIGHT OF WITHDRAWAL In accordance with the law, you have a 14-day period to exercise your right of withdrawal from the receipt of your order. Returns must be made at your expense, in their original condition.

10. GUARANTEES Products benefit from legal guarantees of conformity and against hidden defects. For any issues, please contact customer service.

11. LIMITATION OF LIABILITY COUTURELLA cannot be held responsible for indirect damages, data loss, or immaterial harm related to the use of the site or the purchase of products.

12. INTELLECTUAL PROPERTY All site content (texts, images, designs, logos) is the property of COUTURELLA and is protected by intellectual property law.

13. PERSONAL DATA The personal data collected is processed according to the Privacy Policy, compliant with the General Data Protection Regulation (GDPR).

14. MODIFICATION OF CONDITIONS COUTURELLA reserves the right to modify these CGVU at any time. The applicable conditions are those in effect on the date of the order.

15. APPLICABLE LAW AND JURISDICTION These CGVU are governed by French law. In case of dispute, French courts shall have exclusive jurisdiction.

16. CONTACT For any questions, you can contact us at: contact@couturella.fr